Db78 Terms & Conditions — The Complete User Guide

By accessing, registering on, or using any service on the db78 platform, you are considered to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using db78's services.

These Terms & Conditions constitute a legal agreement between db78 and its users. db78 reserves the right to modify these terms at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.

These Terms and Conditions apply in both Bengali and English. In the event of any conflict, the English version shall prevail.

To create an account and use services on db78, the following conditions must be met:

• The account holder must be at least 18 Years years of age.
• One person one account You may open one account. Creating multiple accounts will result in all accounts being closed and any funds held may be forfeited.
• All information provided during registration must be accurate, complete, and up to date.
• Creating an account using a false name, address, or phone number is strictly prohibited.
• Registering using another person's identity is not permitted.

Db78 may request additional information or documentation for verification at any time. Withdrawal access may be limited until verification is complete.

The following rules apply when depositing funds to db78:

• Supported payment methods: bKash, Nagad, and other approved mobile banking services.
• Minimum Deposit: ৳200 (two hundred BDT).
• Deposits must be made from a payment account registered in your own name.
• Payments received from third-party accounts will not be accepted and will be returned.
• Deposits are usually instant, though in some cases may take 1–2 hours to process.
• No additional charges on deposits.

If a payment fails or does not reflect in your account, please contact customer support and provide a screenshot or transaction ID as proof.

The following conditions apply when withdrawing funds from db78:

• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal requests can only be made to a bKash or Nagad account registered in your own name.
• Identity verification must be completed before your first withdrawal.
• Withdrawals are typically processed within 1–24 hours.
• Bonus funds can only be withdrawn after meeting the required wagering conditions.
• Db78 may temporarily place a hold on withdrawals in the event of suspicious activity.

Before placing a bet on db78, please make sure you are familiar with the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match or event is cancelled, the stake for that bet will be returned to the user's account.
• If a match is abandoned or incomplete, the outcome will be determined in accordance with db78's established rules.
• If incorrect odds are displayed due to a technical error, db78 reserves the right to void the affected bet.
• Accounts found to be operating multiple profiles or attempting to exploit the platform through unfair means will be closed.
• Odds in live betting can change rapidly. The odds at the time the bet is confirmed are final.

Db78 reserves the right to refuse any bet or set maximum bet limits. Betting limits may vary for specific matches or events.

The general terms governing db78 bonuses and promotions are outlined below. Each individual offer may also carry its own specific conditions.

• The welcome bonus is available to new users only.
• Bonus funds cannot be withdrawn directly. A specified Wagering Requirement the withdrawal will be processed.
• Expired bonuses will be automatically cancelled.
• The same bonus cannot be claimed more than once.
• If bonus abuse is suspected, db78 reserves the right to void the bonus and suspend the account.
• Db78 reserves the right to modify or cancel any bonus program at any time.

Db78 reserves the right to temporarily suspend or permanently close a user's account for any of the following reasons:

• Any violation of these Terms & Conditions.
• Operating multiple accounts.
• Fraudulent or deceptive activity.
• Bonus system abuse.
• Payments made using a third party's account.
• Money laundering or suspicious financial transactions.

If an account is closed, any verified legitimate funds will be returned to the user; however, bonus-related funds may be forfeited. Users who wish to close their own account at any time may do so by contacting customer support.

Db78 is committed to responsible gaming. We believe entertainment should never become a problem. To support this, we offer the following tools:

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Betting Limits: Bet limits can be set for a specified period of time.
• Self-Exclusion: Your account can be deactivated temporarily or permanently.
• Cooling-Off Period: You can take a break from betting for a period of time.

For more details, visit our Responsible Gaming View page.

Db78 places the highest priority on protecting users' personal data. For full details on how we collect, use, and safeguard your information, please refer to our Privacy Policy available on the page.

• Information provided during registration is used solely for the purpose of delivering our services.
• Personal data is never sold to third parties.
• Information may be disclosed to authorities where required by law.

Db78 is not liable for the following:

• In the event of an internet outage or service unavailability due to technical issues.
• Financial losses resulting from the user's own actions.
• Losses resulting from third-party hacking or unauthorized access — provided db78 has taken reasonable security measures.
• Service disruptions caused by force majeure or unavoidable circumstances.

Db78 reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified via their account or email for any significant changes.

Continuing to use the platform after any changes have been made constitutes acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions about these Terms and Conditions or wish to file a complaint, please contact our customer support team:

• Email: support@db78.ws
• Time: 7 days a week, 24 hours a day.
• General Complaint Resolution Time: 3–5 business days.

We take every complaint seriously and aim to resolve issues as quickly as possible. Providing a detailed description of the problem along with any relevant screenshots will help us assist you more efficiently.