Db78 Privacy Policy — Our Commitment to Protecting Your Data

We collect various types of information when you use the db78 platform. This privacy policy is designed to clearly explain what data is collected and why.

Identity Information: During registration, we collect your full name, date of birth, national ID or passport number, mobile number, and email address.

Financial Information: We retain the bKash, Nagad, or other mobile banking numbers used for deposits and withdrawals, along with your transaction history.

Usage Information: Your activity is automatically logged — including which games you played, how much you wagered, when you logged in, and how long you spent on the platform.

Device & Network Information: We collect your device type, operating system, browser name and version, IP address, and the date and time of your access.

Db78 collects user information through several methods. The primary sources are:

All data collection is based on your consent. By accepting the terms and conditions at registration, you agree to this collection.

Db78 uses collected data only for specific, defined purposes. No information is used beyond those purposes.

• Account Management: To handle registration, login, identity verification, and account security.
• Financial Transactions: To process deposits and withdrawals and to prevent fraud.
• Customer Support: To resolve your issues and process any complaints.
• Legal Obligation: To fulfil legal requests from relevant authorities.
• Platform Improvement: To analyze user experience and improve service quality.
• Promotions & Offers: To send you relevant offers based on your preferences (only with your consent).
• Responsible Gaming: To detect unusual betting patterns and provide appropriate support.

Db78 does not sell or rent your personal data. However, limited information may be shared in certain specific circumstances:

• Payment Processor: Necessary information is shared with approved payment partners such as bKash and Nagad to process transactions.
• Security Provider: Limited data may be shared with technology providers for fraud prevention and analysis.
• Legal Authorities: Information may be disclosed in response to court orders, government directives, or other legal obligations.
• Business Successor: In the event of a merger or acquisition involving db78, your data may be transferred, but you will be notified of any new policy.

Outside of the cases outlined above, your information will never be shared with third parties under any circumstances. Partners with whom data is shared are held to the same privacy standards.

Db78's website and app use various types of cookies. Cookies are small data files stored on your device that help improve the platform's functionality.

• Essential Cookies: These are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
• Performance Cookies: Used to analyze platform usage and improve our services.
• Preference Cookies: Used to remember your language, timezone, and preference settings.

You can disable non-essential cookies from your browser settings. Keep in mind that doing so may limit certain features on the platform.

Db78 uses industry-standard technology and practices to keep your data secure.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Secure Servers: Data is stored in internationally certified, secure data centres.
• Two-Factor Authentication: An additional layer of security is applied to protect account access.
• Regular Security Audits: Platform security is regularly audited by independent third parties.

Data Retention Period: Your data is retained for as long as your account remains active. After closure, certain information may be kept for up to five years to meet legal obligations, after which it is permanently deleted.

As a db78 user, you have the following rights over your personal data:

• Right to Know: You can request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of any data that is not subject to legal retention requirements.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Right to Portability: You can request a copy of your data to download.
• Right to Object: You can object to certain types of data processing.

To exercise any of these rights, email us at support@db78.ws. We typically respond within 15 business days.

Db78 takes the protection of minors very seriously. Our platform is strictly for individuals aged 18 and above.

• We do not knowingly collect any information from individuals under the age of 18.
• Age is verified at the time of registration. Accounts created with false information will be terminated.
• If we become aware that any minor's data has been collected, it will be deleted immediately.

Db78 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, an SMS will be sent to your registered mobile number or a notification will be posted to your account. Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us directly:

• Email: support@db78.ws
• Service Hours: 7 days a week, 24 hours a day.
• Response Time: Typically 1–3 business days.

Your privacy matters deeply to us. Don't hesitate to raise any concerns — we're always here for you.